Turn First-Time Guests into Lifelong Fans
Unidiner’s built-in CRM and Loyalty tools help you understand your customers on a deeper level, so you can deliver personalized experiences that build loyalty and drive repeat business.
Stop Treating Customers Like Strangers
The Old Way
✕ No data on your most frequent customers
✕ Inability to track customer feedback
✕ Generic, one-size-fits-all marketing
✕ Complicated paper punch cards for loyalty
The Unidiner Way
✓ A rich database of all your customers and their history
✓ View visit frequency, average spend, and favorite items
✓ Create targeted promotions for specific customer groups
✓ A seamless, digital loyalty program integrated with your POS
Features Built for Customer Relationships
Rich Customer Profiles
Automatically create a profile for every customer, capturing contact details, order history, and preferences.
Flexible Loyalty Programs
Create custom loyalty programs. Reward customers with points for their purchases that they can easily redeem for discounts.
Customer Dues & Credits
Easily manage outstanding payments or issue store credit directly to a customer’s account for seamless settlement on their next visit.
Targeted Promotions
Send special offers via SMS or email directly from Unidiner to specific customer groups to drive traffic on slow days.
Customer Segmentation
Group customers based on their behavior—such as ‘High Spenders’ or ‘Lapsed Customers’—for targeted marketing campaigns.
Feedback Management
Link customer feedback directly to their profile and order history to quickly resolve issues and identify areas for improvement.